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FAQ
Why are the product prices not visible?
This web portal is exclusively for B2B wholesale clients. To view product prices, you must first create an account. Once your account is approved, you'll have full access to pricing and other details. Let us know if you need any assistance with the registration process!
How to Stay Updated for Any Discounts and Promotions?
To stay updated on any discounts and promotions, make sure you can receive our emails! Whitelist our email sales@ahealthcare.gr so you don’t miss out on exclusive offers, new product announcements, and special deals. We regularly inform our customers about promotions, so keeping our emails in your inbox ensures you're always in the loop.
I've forgotten my password - What should I do?
If you've forgotten your password, use the "Forgot your password?" option on our login page to reset it. Follow the easy instructions step-by-step.
Where are orders dispatched from, and when are they dispatched?
All orders are dispatched from Europe either on the same day or the next day. We try to dispatch any order placed before 13:00 GMT+2 on the same day, although this may depend on daily order volumes and other factors. Please keep in mind that any orders placed on a Saturday, Sunday, or a public holiday will be processed on the following Monday or the next working day. During sales and promotional periods, delivery times may be slightly longer than normal.
What are the delivery costs?
For every order, we calculate shipping costs for both express and standard delivery options. You'll then be able to select your preferred shipping method, as delivery costs are the responsibility of the buyer.
Are there any customs duties or extra charges for EU customers?
No customs duties are applied to orders within the European Union. However, for deliveries outside the EU, import duties, taxes, and additional charges may apply and are the buyer’s responsibility.
What are the delivery times for orders within the European Union?
Most orders placed within the EU are delivered the next day. However, delivery times can be affected by external factors, so while next-day delivery is typical, it cannot be guaranteed.
What are the estimated delivery times for express and standard shipping?
For express shipping, delivery times in Europe are 1 to 2 days, while delivery to the rest of the world typically takes 3 to 8 days. Standard shipping usually ranges from 4 to 8 days, depending on the destination.
Reviews
1163 Reviews
I ordered a stethoscope from this company and had a great experience! The delivery was very fast, and the product arrived in perfect condition. I also contacted them by email and they responded quickly and were really helpful. Overall, excellent service and great customer support — I’d definitely recommend them!
I ordered my littmann here and even with the personalised engraving I got it super fast!! It was beautifully engraved and the product in general was perfect🥰🥰
Works very well to sanitize my CPAP machine, hearings aids, toothbrush etc. After 18 months or so it loses it effectiveness. You can tell by the ozone smell diminishing and you no longer see the blue light inside. Well worth it's $40 price tag to avoid sinus infections.
Really 2 working days..stunning delivery timing! Master Cardiology stethoscope is an excellent product!
I bought two different sleep apnea machines and accessories in two separate orders. The company offers very good prices on the equipment and they offer a wide range. I am very satisfied. I recommend them as a dealer.
